Beautiful beach, like the reef near by to snorkel at. Food and service was excellent. Food at the cafe and lunch on the beach from Coccoloba’s was great.
Tricia
Μάιος 2024
The service staff is simply outstanding! Its clear everyone that works there cares and is well trained. The pool and beach were great. AVE is a nice restaurant, especially for dinner. The breakfast buffet could be a little better considering this upscale hotel
Dan
Νοέμβριος 2023
Great staff; professional and took care of any issue you maybe experiencing. The beach and resort was very well maintained. The resort had good restaurants and facilities.
Alan
Αύγουστος 2024
Simply the best staff and service. Can't speak highly enough about how attentive, hard working and caring the entire staff are. (Please never change that, as it's wonderful) I love the layout of the facility particularly how they do the beach chairs and breaking it up with natural trees/garden. Compared to other resorts where you feel packed in, it feels much more intimate. Rooms are very clean, well maintained, and even homey feel (love that shower). Hands down best beach resort experience we have ever done, and this was second visit.
Shamus
Δεκέμβριος 2024
The property was built relatively recently so it’s still in prestien condition. Overalll attentiveness to every detail was impressive
Nethercott
Φεβρουάριος 2024
The staff was incredible! They greeted you with warm smiles and cheerful voices. They were genuinely happy you were there. The food was excellent. I highly recommend eating dinner at the chef's counter at Avecita. It was unbelievable and so much fun! There was a massive breakfast buffet but we always ordered off the menu. Quick service, excellent quality and attentive staff. We also loved the beach, pool bar and Cocolobra. I loved the spa treatments and the room we were given was one of the nicest we've ever stayed in. It had a huge balcony overlooking the pool and beach. It was breathtaking! Additionally, we learned that most water sports were included in the daily resort fee so we took advantage of the paddle boards, peddle boards, Hobie Cat, snorkeling gear and kayaks.
Holly
Αύγουστος 2023
The staff was wonderful, very friendly and attentive everywhere within the property. The grounds were beautiful and well kept. The room was spacious and well appointed. We asked for a coffee maker and a microwave and they were immediately brought to our room with coffee pods, etc. While we did have a miscommunication with the spa staff, the manager handled in a very zen manner and the spa facilities were fantastic - worth the stay by themselves! It was an overall great experience.
Marylee
Ιανουάριος 2023
This property was amazing! We especially enjoyed the library bar, which is a must try for the cocktails and concept. The restaurants on property were all very good. And the entire staff that we encountered were very courteous, helpful, and overall great at their jobs. The property is not far at all if you wish to catch a cab and venture into the nearby shopping outlet. We’re looking to stay at this resort again!!
Justin
Ιούλιος 2023
Everything was beautiful, clean and easy to find. The staff is very coordinated and efficient as well as courteous. They really made me feel pampered as all of my requests were promptly handled. Definitely a five star experience!
Sharmin
Αύγουστος 2024
From the warm welcome from Calvin (bell staff) and Atu (front desk), we felt like royalty!! Absolutely everyone at this resort is kind and considerate and always looking to go out of their way to do something special to make our visit awesome!!!
Jennifer
Ιούλιος 2023